Aspiring to be an Enterprise that Satisfies All Stakeholders

We make daily efforts to devise and create environmentally conscious products or ECPs with the highest level of environmental performance. We also strive to realize a better global environment with customers through promotion of ECPs.

In addition, we implement CSR activities from every point of view to aspire to be an enterprise that satisfies all stakeholders.

Honorable Mention (in Category) Awarded in the Japan Manual Contest 2010

The operator's manual "Toshiba Multifunctional Digital Systems Quick Start Guide e-STUDIO255/355/455" created by TOSHIBA TEC Document Processing Systems Co.,

Ltd. was awarded an honorable mention in the category "Usage Manuals--General Users"*1 in the Japan Manual Contest 2010 in August 2010*2

Reason for being awarded the prize
This operator's manual was improved for the ease of use of customers, by going back to the basics of compilation for operator's manuals.

• *1 Manuals describing important points and operating information for general users.
• *2 Only one manual contest held by the Japan Technical Communicators Association.
  http://www.jtca.org/en/tc_award/index.html

Biodiversity

In order to have good communication with stakeholders in China, TOSHIBA TEC INFORMATION SYSTEMS (SHENZHEN) CO., LTD. has acquired naming rights for giant pandas, which enjoy extremely high popularity in Japan, in return for supporting the expenses of breeding giant pandas. Twin pandas named after TOSHIBA are growing in good health.

Twin pandas named after TOSHIBA

Delivery of Lectures

TOSHIBA TEC Solution Services Corporation visits elementary and special-needs schools to provide lectures on such themes "experience as cashier" and "hands-on science program." The goal is to carry out activities focusing on children and leading to environmental education, promotion of science and mathematics, as well as work experience.

In fiscal 2010, we won the jury's special award at the "First Career Education Award" sponsored by the Ministry of Economy, Trade and Industry, and the presidential award for corporate citizenship achievements at the "Toshiba ASHITA Award."

• *3 TOSHIBA TEC Solution Services Corporation received the award under its former name of "TEC Engineering Corporation."

Approach to Universal Design

Universal Design (UD) is "to design products, buildings and environments, which allows as many people as possible, regardless of age or whether they have disabilities, to use and operate." TOSHIBA TEC Corporation aims to achieve UD appropriate for our products, on the basis of researches and tests on UD, and study of commercialization, with cooperation of various users, including beginners, experts and persons with disabilities.

Expansion of Carbon-Offset Programs

TOSHIBA TEC Germany Imaging Systems GmbH expanded the provision of the carbon-offset program to mainland European countries in 2010, which TOSHIBA TEC U.K. Imaging Systems Ltd. started to provide in the United Kingdom in 2009. This program provides a system for users to take part in an environmental contribution project according to the amount of CO2 emitted from MFPs. It is scheduled to be expanded to POS systems and barcode printers in fiscal 2011.

The carbon-offset program is implemented in Kenya.