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Partnership with Suppliers

Promotion of CSR Procurement

While establishing mutual relationships with suppliers based on trust, through fair and open trade, we assign priority to and advance transactions with suppliers, which are committed to complying with laws and regulations, upholding human rights and protecting the environment.

Procurement Policy

While the TOSHIBA Group is running its business on a global basis regarding a wide range of products, TOSHIBA TEC Corporation, as a member of the TOSHIBA Group, strives to conduct a thorough procurement in accordance with the TOSHIBA Group procurement policies, in order to fulfill its social responsibility through fair procurement activities.

Procurement Policy (Abstract)

Basic Procurement Policy
  1. Compliance with relevant laws and regulations and Environmental Considerations
  2. Promotion of fair and open trade
  3. Reinforcement of partnership with suppliers
Policy for Selecting Suppliers
  1. The company complies with laws and regulations, and places emphasis on human rights and environmental consciousness.
  2. The company has sound business operations.
  3. The company has the ability to supply goods, products, software and/or services to the TOSHIBA Group with emphasis on appropriate quality, price and delivery leadtime.
  4. The company is capable of providing a stable and continuous supply of goods, products, software and/or services. Also the company must have the flexibility to respond quickly to supply/demand fluctuations.
  5. The company possesses technology that contributes positively to TOSHIBA TEC Group products.
Supplier Expectations

The "TOSHIBA Group Procurement Policy" for suppliers is prepared and requirements related to social responsibility are described in its "Supplier Expectations" to thoroughly make them known to suppliers, in order to contribute to the creation of a sustainable society through supply chains.

Procurement Policy
http://www.toshibatec.co.jp/procure/plan/
in Japanese only

Compliance in Procurement

TOSHIBA TEC Corporation positions compliance as a top-priority item for "Business Continuance and Further Development" to ensure compliance in procurement transactions.

Compliance in Procurement

Compliance in Procurement

Compliant Procurement Control System

Compliant Procurement Control System

While communicating with suppliers on a daily basis, we ask them to thoroughly ensure compliance within their companies as requests for supplies. On the assumption of trouble, we also ask suppliers to ensure the following:

  1. Establishment and improvement of a system to promptly communicate with TOSHIBA TEC Corporation
  2. Establishment and improvement of a system to promptly respond to trouble and minimize impacts

TOSHIBA TEC Partner Hotline Setup

A "TOSHIBA TEC Partner Hotline" whistle-blower system for suppliers is set up on the website for outsiders.

TOSHIBA TEC Corporation gives top priority to compliance with laws, regulations, social customs and corporate ethics throughout its business activities. As part of the efforts, a system has been established and is used to encourage suppliers to report issues and concerns with TOSHIBA TEC Corporation in terms of compliance in procurement transactions.

When suppliers report matters via the Partner Hotline, TOSHIBA TEC Corporation strives to establish mutual relationships through open clean trade, as well as to build sound partnerships with suppliers based on mutual trust.

TOSHIBA TEC Partner Hotline
http://www.toshibatec.co.jp/contacts/partnerline/
in Japanese only

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